Shipping & Return Policies
Shipping Policies
- We offer free two-day shipping via USPS for all orders over $49
- For orders over $5,000, we offer free two-day shipping via UPS or FedEx
- For orders over $10,000, we offer free overnight shipping via FedEx or UPS
- A $50 fee is required for overnight shipping on orders under $10,000.
- For orders over $50,000, we will ship using USPS Registered Mail. Please note that this can take anywhere from 3-6 days, but it is the most secure option.
- Packages will be fully insured and will require an adult signature upon delivery. There is an option to have the package held at a FedEx or UPS location for no additional charge (for items over $5,000).
- Please note that we can only ship to the billing address listed on the credit card used for the order.
- Orders placed after 2pm on Friday through Sunday can be shipped at the earliest on the following non-holiday business day.
- Any purchase that does not meet our security guidelines will be refunded at Perry's discretion as soon as is reasonably possible.
- For insurance reasons, we are unable to ship internationally.
RETURN POLICY FOR IN-STORE PURCHASES
- All items may be returned for the full amount within 10 days of purchase. We offer an exchange for store credit within 30 days of your purchase. All sales are final after 30 days. We will not exchange or refund purchases which have been worn, altered or damaged.
Return Policy for Internet Sales
- We offer a full refund or an exchange on any item returned to us in its original, unaltered condition within 10 days of the day you receive the package. We also offer an exchange for store credit within 30 days after purchase. All sales are final after 30 days. Any item that has been unset, reset, or in any other way altered by the customer is not eligible for return or exchange. Any shipping, handling and insurance fees are non-refundable. The customer must pay all return shipping and insurance costs.
- Please contact us at 704-364-1391 to arrange for your return.
- Returns may be mailed to:
Perry’s at SouthPark
6525 Carnegie Blvd, STE 100
Charlotte, NC 28211
Return Policy for Layaways
Initial down payments for layaway items may be fully refunded within 30 days. All layaway sales are final once they have been paid off. Your final payment is due no later than 90 days from the date of the initial down payment.